Partner Spotlight Kaufman Commercial: Reimagining Insurance for Today’s Business Owners
- Josh Charles
- 4 days ago
- 4 min read
We sat down with Robbie Kaufman, founder of Kaufman Commercial Insurance, to learn more about the agency that’s helping local businesses rethink what insurance can be.
Q1: Robbie, what inspired you to start Kaufman Commercial Insurance?
"I grew up between St. Louis and St. Joseph, Missouri—really, both sides of the state at once. Most of that time was spent in the passenger seat of a semi-truck with my grandpa. That’s where I gained a deep respect for truckers and motor carriers. I saw firsthand how tough that industry is—and how quickly it can chew up companies that aren't protected or prepared for the unexpected.
Before my twin son and daughter, Mac and Hannah, were born, I made a decision: the message "you can do anything you set your mind to" wouldn’t just be something I said—it had to be something I lived. I wanted to show them what it looks like to take a leap of faith, to build something meaningful, and to lead with purpose.
Owning a business has always been a dream of mine. I wanted to create a place where like-minded professionals could come together and disrupt an industry—not with gimmicks, but with high standards of service, integrity, and genuine care for clients and our community.
That industry is commercial transportation insurance."
Q2: What sets Kaufman Commercial apart from other insurance agencies?
"At Kaufman Commercial, we lead with integrity, intensity, and compassionate care—values that shape every decision we make and every relationship we build.
Our focus is on empowering transportation businesses and independent contractors with insurance solutions that are anything but one-size-fits-all. We combine advanced technology, deep industry expertise, and practical risk management to deliver protection that actually fits your operation.
It’s not just about covering risks—it’s about helping you stay on the road, grow with confidence, and succeed for the long haul.
Oh and I hear the owner is pretty cool too..."
Q3: Who is your ideal client?
"We work best with Motor Carriers, Independent Contractors, Owner-Operators, Freight Brokers and Forwarders, Logistics Warehousing, Courier Services, Long-Haul Trucking operations, and more.
But beyond the industry, our ideal client is a long-term partner—someone who values open communication and mutual trust. The kind of client who understands that we’re here to protect their business, not chase their wallet.
We can’t control the market, but we can guide our clients through it. Through strong carrier relationships and smart risk strategies, we help position businesses to weather volatility and stay on solid ground."
Q4: What does the process look like for a business that partners with Kaufman Commercial?
"We keep it simple and straightforward. Start by calling us at (816) 200-1183 or visiting kcommercialinsurance.com to complete the contact form.
If you're ahead of the game, you can even fill out our full application online—it gives us everything we need to start building a custom quote fast.
Once we receive your info, we’ll schedule a short consultation to review your needs, answer questions, and walk through your options. No pressure, no fluff—just clear direction and real support from day one.
We're here to make the process easy, transparent, and built around you."
Q5: What’s one success story you’re proud of?
"Two of the things I’m most proud of is our partnership with a nationwide Courier Alliance and our collaboration with Matterhorn Insurance Group, a respected MGA with national reach. These relationships help keep the wheels turning for our clients across the country.
More than that, they’ve reinforced a core belief: in today’s market, transparency isn’t optional—it’s essential. The businesses that are honest about their challenges and open about where they’ve been are the ones best positioned for long-term success. We’re proud to stand beside them."
Q6: Where do you see Kaufman Commercial heading in the next 5 years?
"Kaufman Commercial is headed somewhere special. Over the next five years, our vision is to grow beyond just writing policies—we want to reshape how communities view and experience insurance.
Our goal is to build a network of empowered business owners who feel supported, protected, and equipped to thrive. We’re developing new programs, expanding our white-label “insurance branch” model, and using technology to make coverage more accessible and efficient than ever before.
But at the heart of it all, our mission remains the same: to transform our communities by helping businesses stay strong, serve others, and stand the test of time."
Q7: How can someone get in touch with you?
"Call me anytime—I mean that. You can reach me at the office at (816) 200-1193 or directly on my cell at (816) 547-5847. I’m also available by email at robert@kcommercialinsurance.com.
I’m always up for talking shop, but more importantly, we’re constantly exploring new partnerships and opportunities to create mutually beneficial relationships. If you’re building something meaningful, I’d love to hear about it."
Closing Statement:
Robbie has a vision and is putting it into action. At Kaufman Commercial, it’s not just about insurance. It’s about protecting what matters most, growing with our clients, and reimagining how coverage should work in today’s business world. At Charles Cain Group, we're bringing solutions to our clients and prospects with these integral partnerships of like-minded insurance professionals so that YOU benefit.
Commenti